High Conversion Rates, Hollow Returns: The Channel Audit Every Growth Marketer Needs to Run
A channel reporting a 12 percent conversion rate sounds like a win. But if the customers it produces churn in 60 days and cost twice as much to acquire as those from a "lower-performing" channel, the leaderboard looks very different. This article examines how businesses mistake conversion volume for profitability and provides a structured audit process for identifying which channels are genuinely driving returns.